ROADMAP

Where CoverMyOrder is headed.

A public view of what we have recently shipped, what we are building now, and what is coming next. Priorities are shaped by merchant feedback, and dates are directional rather than promises.

  • Recently shipped
  • In progress
  • Planned
  • Exploring

Recently shipped

4
Shipped Q1 2026

HPOS compatibility

Full support for WooCommerce High Performance Order Storage across orders and claims.

Shipped Q1 2026

Blocks checkout support

Native protection line item in the Cart and Checkout Blocks, alongside the classic shortcode.

Shipped Q4 2025

Reserve ledger CSV export

Export claims, protections and the reserve ledger for reconciliation.

Shipped Q4 2025

Rule-based fraud scoring

Geography and seasonal signals feed a configurable risk score on every claim.

In progress

3
Building Q3 2026

Outbound webhooks

HMAC-signed events to Slack, Zapier and custom endpoints when a claim changes state.

Building Q3 2026

SMS notifications via Twilio

Notify customers of claim status changes over SMS, not just email.

Building Q3 2026

Carrier-level analytics

Loss-ratio and payout reporting broken down by shipping carrier.

Planned

3
Planned Q4 2026

Multi-store dashboard

Manage claims across multiple connected stores from a single admin view.

Planned Q4 2026

Carrier recovery automation

Auto-open a FedEx, UPS or USPS recovery record when a claim is approved.

Planned Q4 2026

REST API write tokens

Authenticated tokens for external and integrator write access to claims and plans.

Exploring

3
Exploring Under research

AI-assisted claim triage

Suggest approve, deny or review on incoming claims from the evidence and the customer history.

Exploring Under research

Customer mobile claim flow

A streamlined, mobile-first claims experience for shoppers.

Exploring Under research

Protection plan templates

Prebuilt plan and badge configurations for common store types.

Have something you would like to see?

The roadmap is driven by real merchant needs. Tell us what would make CoverMyOrder better for your store, or read the changelog to see what has already shipped.