Free · Pro+
Protection plans
One flat-fee plan on Free, or unlimited Basic / Standard / Premium tiers on Pro.
CoverMyOrder runs the whole shipping protection program inside WooCommerce: the checkout widget, the claims portal, the reserve ledger and the analytics. The free plugin covers the essentials. Pro adds automation, carrier recovery, white-label branding and scale.
Shape protection plans and pricing to fit your catalogue and your margins.
One flat-fee plan on Free, or unlimited Basic / Standard / Premium tiers on Pro.
Charge a flat fee, or a percentage of cart value with Pro.
Fixed cap on Free; multiplier, cart-total and global store-wide caps on Pro.
Override the protection price per product category, for example charging more for electronics.
Configurable fallback for when a checkout’s plan id no longer resolves.
A native protection experience at checkout, styled to your brand.
Opt-in protection in the Cart and Checkout Blocks, and in the classic shortcode checkout.
2 presets on Free; 7 presets plus custom hex, logo, copy and per-surface placement on Pro.
Put your agency name in the admin menu, the email footers and the customer portal.
Intake, review and resolve claims without leaving WooCommerce.
Customers file lost, damaged or stolen claims from My Account, a block, or a shortcode.
Up to 10 files at 10MB each, with photos and notes attached to every claim.
Manual entry plus AfterShip ingestion on Free; auto-file on lost or damaged tracking events on Pro.
Refund on Free; approve a reship as an alternative resolution on Pro.
Rule-based auto-approve and auto-deny engine with unlimited rules.
Risk sidebar on every claim on Free; rule-based fraud scoring on Pro.
Opens a FedEx, UPS or USPS recovery record automatically when a claim is approved.
See whether the programme is healthy, and keep the money accounted for.
KPIs, sparklines, loss ratio, and a report on the products driving your claims.
Loss-ratio and payout reporting broken down by carrier on Pro.
Full running balance of premiums against payouts; CSV export on Pro.
Approve, deny or update many claims at once.
Export claims, protections and the reserve ledger for reconciliation.
Connect CoverMyOrder to the rest of your stack.
Email on every claim status on Free; SMS via Twilio on Pro.
HMAC-signed events to Slack, Zapier, or a custom endpoint.
Read-only endpoints on Free; API tokens for authenticated write access on Pro.
Manage claims across multiple connected stores from one place.
Built for modern WooCommerce, backed by real support.
Fully compatible with High Performance Order Storage and the Blocks checkout.
Key protection metrics surfaced right on the WordPress dashboard.
Community and WordPress.org support on Free; priority email support on Pro.
Install the core CoverMyOrder plugin in a couple of minutes, then compare Free against Pro to see exactly what each tier adds.