PRICING

Pricing that scales with your store.

Every paid CoverMyOrder plan includes the full feature set. Choose the number of sites you need and how you would like to pay. It is a flat licence fee, and never a cut of your premiums.

  • No per-order fees
  • 7-day money-back guarantee
  • Free forever plan

SILVER

For solo merchants running a single WooCommerce store.

Normally $7.99 / mo
$6.67 / mo
Billed annually
Single site
$79.99 billed once a year
Start free trial
  • Unlimited protected orders / month
  • Unlimited active plans
  • Percentage pricing + flat fees
  • Replacement + fixed-cap coverage
  • All 7 colour themes + custom hex picker
  • Customer risk profile (fraud detection)
  • Bulk claim actions
  • Reship workflow
  • Auto-decisioning rule engine
  • Webhooks (Slack / Zapier / custom)SOON
  • White-label support
MOST POPULAR

BUSINESS

Perfect for growing WooCommerce stores managing multiple sites.

Normally $29.99 / mo
$16.58 / mo
Billed annually
10 sites
$199 billed once a year
Buy Business
  • Unlimited protected orders / month
  • Unlimited active plans
  • Percentage pricing + flat fees
  • Replacement + fixed-cap coverage
  • All 7 colour themes + custom hex picker
  • Customer risk profile (fraud detection)
  • Bulk claim actions
  • Reship workflow
  • Auto-decisioning rule engine
  • Webhooks (Slack / Zapier / custom)SOON
  • White-label support

AGENCY

Built for Woo agencies deploying CoverMyOrder for clients.

Normally $49.99 / mo
$40.00 / mo
Billed annually
1000 sites
$479.99 billed once a year
Buy Agency
  • Unlimited protected orders / month
  • Unlimited active plans
  • Percentage pricing + flat fees
  • Replacement + fixed-cap coverage
  • All 7 colour themes + custom hex picker
  • Customer risk profile (fraud detection)
  • Bulk claim actions
  • Reship workflow
  • Auto-decisioning rule engine
  • Webhooks (Slack / Zapier / custom)SOON
  • White-label support
Just exploring? The core plugin is free. Download free on WordPress.org

Prices in USD · 14-days money-back guarantee · Secure checkout by Freemius

FEATURE COMPARISON

Exactly what each tier includes.

Every row below, tier by tier. The free plugin runs a complete shipping protection program on its own. Pro adds pricing flexibility, claim automation, white-label branding and the integrations that stores running at scale need.

Feature Free Pro
Plans & pricing
Protection plans Single flat-fee plan Unlimited active plans (Basic / Standard / Premium tiers)
Pricing model Flat fee only + Percentage-of-cart pricing
Coverage cap Fixed cap only + Multiplier, cart-total, and global store-wide caps
Category pricing Per-category price overrides (e.g. charge more for electronics)
Fallback plan Configurable fallback when a checkout's plan id no longer resolves
Checkout & branding
Checkout widget Cart / Checkout Block + classic shortcode Same
Badge branding 2 colour presets, fixed title and description, always on 7 presets + custom hex, custom logo, editable copy, per-surface placement, can hide entirely
White-label Custom agency name in admin menu, email footers, and customer portal
Claims & resolution
Claims portal Self-serve (My Account, block, shortcode) Same
Evidence upload 10 files at 10MB each by default (filterable) Same limits in practice
Carrier tracking Manual entry + AfterShip inbound webhook ingestion + Auto-files claims when tracking shows lost or damaged, with no operator action
Claims resolution Refund only + Reship as an alternative
Auto-decisioning Rule-based auto-approve / auto-deny engine, unlimited rules
Fraud & risk Basic customer risk profile sidebar + Rule-based fraud scoring (geography + seasonal signals)
Carrier recovery Opens a FedEx / UPS / USPS recovery record when a claim is approved
Analytics & ledger
Analytics KPIs, sparklines, loss ratio, bulk actions, products driving claims report + Carrier-level analytics and loss-ratio / payout reporting
Reserve ledger Full running balance Same, plus CSV export
CSV export Claims, protections, and reserve ledger
Integrations & platform
Notifications Email (every claim status) + SMS via Twilio
Outbound webhooks Slack / Zapier / custom, HMAC-signed
REST API Read-only endpoints + API tokens for authenticated external / integrator write access
Multi-store Manage claims across multiple connected stores from one dashboard
WP dashboard widget Yes Same
Support
Support Community / WordPress.org forum Priority email support

“Same” = identical to the Free capability · “—” = Pro only

FAQ

Billing, licences & refunds.

Is there really a free version?

Yes. The core CoverMyOrder plugin is free on WordPress.org, with no time limit. It includes the full checkout experience, the self-serve claims portal and the reserve ledger, which is enough to run a complete shipping protection program.

What counts as a “site”?

A site is a single WordPress install where the plugin is activated. Silver covers one site, Business covers up to 10 sites, and Agency covers up to 1000 sites. Staging and development installs do not count against your limit.

Can I switch between monthly, annual and lifetime?

Yes. You can upgrade or change your billing cycle at any time. Freemius handles the proration automatically, so you only pay the difference between what you have already paid and the new plan.

Do you offer a trial?

You can run the free plugin indefinitely with no time limit, or start a paid trial of Silver directly from the pricing card above. The trial gives you the full Premium feature set before you commit.

What is your refund policy?

Every paid plan comes with a 7-day money-back guarantee. If CoverMyOrder is not the right fit for your store, request a refund within 7 days of purchase and you will be refunded in full.

Are there any per-order or transaction fees?

No. CoverMyOrder charges a flat licence fee and nothing else. Unlike third-party protection platforms, it takes no percentage of your premiums and no fee per protected order, so you keep 100% of what you collect.

Try it free, upgrade when it pays for itself.

Run the free CoverMyOrder plugin for as long as you like. Move to Premium once the premiums you are collecting have covered the licence.