CoverMyOrder vs Route: Self-Hosted WooCommerce Protection vs Revenue-Share Platform
CoverMyOrder is a self-hosted WooCommerce shipping protection plugin where the merchant keeps 100% of the protection fees and manages claims from their own WordPress dashboard. Route is a third-party platform that collects the premiums, handles claims on the merchant’s behalf, and absorbs the claim costs. The fundamental trade-off is margin versus risk: CoverMyOrder keeps the […]
WooCommerce Shipping Protection: The Complete Guide
WooCommerce shipping protection is an opt-in fee added to the cart or checkout that covers a customer’s order against loss, damage or theft during transit. The merchant collects the fee through their existing payment gateway and uses it to fund refunds or replacements when a claim is filed. It runs as a plugin inside WooCommerce, […]
Shipping protection lawsuits: what TA3, True Classic and Route mean for your store
Retailers are being sued over shipping protection fees, but not because the fee is illegal. The class actions allege the fee was added without meaningful consent: pre-selected, buried, or contradicting an advertised free shipping promise. Every allegation describes a checkout configuration choice, which means a WooCommerce merchant can avoid all of them. If you sell […]
Is it legal to charge for shipping protection? A WooCommerce guide for the US, UK and EU
Charging customers for shipping protection is legal in the US, the UK and the EU. What differs is who is liable for a lost parcel by default, whether your protection duplicates a right the customer already has, and whether the way you present the fee at checkout is lawful. Get the third one wrong and […]